eTAR Submission Guidelines for Non-Benefit Services

All electronic Treatment Authorization Requests (eTARs) submitted for non-benefit services that do not require a TAR will reject with a message of “TAR not required.” These TARs will not route to a field office for approval and will need to be corrected by the provider as follows:

• Click the “Transaction Login” link on the Medi-Cal Web site home page and enter a current Medi-Cal user ID and password. Click “Submit.”
• Click the “Online TAR Applications” link.
• Select the “Update TAR” function from the TAR menu.
• Select “Update Rejected Service.”
• In the “Update Patient Information” section, select the special handling code, “Service is a non-benefit and no TAR requirement on procedure file – Review.”
• Add one day to the date(s) of service. – For example, if the “From” date is 05012006 and the “Thru” date is 05012006, change the “Thru” date to 05022006.
• Resubmit the TAR request and check that the status is “In Review.”

To use the eTAR system, providers must have a Medi-Cal Point of Service (POS) Network/Internet Agreement form on file.

Note:

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